PRODUCT PURCHASE AGREEMENT, TERMS AND CONDITIONS

Custom materials and furnishings require 100% deposits at time of order.

Client is responsible for all related sales taxes, freight of 10%, and delivery charges. Quoted product prices are subject to change at any time.

Custom-ordered furnishings are non-refundable and not returnable.

Merchandise taken or delivered from the PATINA retail store “on approval” will be invoiced if arrangements for return have not been made in accordance with the PATINA policy.

Merchandise purchased from the PATINA retail store can be returned within 5 days of purchase. Merchandise returned after 7 days, but within 14 days, will receive store credit. Merchandise cannot be returned after 14 days.

Best Efforts: PATINA agrees to order materials and furnishings on a best efforts basis. Client acknowledges that vendor manufacturing delays, errors, shipping problems, and other occurrences outside MPID control may disrupt planned completion times.

DAMAGES AND CLAIMS: UNDER NO CIRCUMSTANCES WILL PATINA BE RESPONSIBLE FOR DAMAGE TO GOODS DURING TRANSPORT FROM MANUFACTURER’S WAREHOUSE OR OTHER FACILITY. BUYER WAIVES ANY RIGHT TO A REFUND, REDUCTION IN PRICE OR RIGHT TO RETURN GOODS DUE TO DAMAGE DURING TRANSPORT. You or your agent MUST INSPECT each item at the time the carrier drops off the goods and any damages must be clearly noted on the carrier's bill of lading before the carrier leaves. If damages are not noted at the time the carrier drops off the goods, you may have no recourse with the carrier and/or insurer and your claim against the carrier and or insurer may not be honored.

NO LIABILITY FOR DELAY: Delivery dates & lead times are estimates only and subject to change; PATINA will not be liable for loss or damage due to delay or inability to deliver regardless of the reason for the delay or inability to deliver. Under no circumstances shall PATINA be liable for any special, consequential, incidental, indirect, or liquidated damages, losses, or expenses (even if caused by PATINA’’s sole negligence or fault) arising directly or indirectly from delays or failure to give notice of delay or inability to deliver.

MEASUREMENTS & AVAILABILITY: PATINA’’s goods conform to the examples displayed on PATINA’’s website and shown in its showroom. Measurements are approximations. Photography is a representation and is not an accurate representation of the color.

CANCELLATION OF ORDERS: At PATINA’’s sole discretion, PATINA may allow Buyer to cancel an order. PATINA will not issue refunds for cancellations – only store credits. The amount of such credit is also solely the discretion of PATINA.

ALL SALES ARE FINAL: Buyer relies upon no representations by PATINA as to the condition of the goods purchased or their fitness for any intended use. Buyer acknowledges that it had ample opportunity to inspect the good(s) and/or hereby waives the opportunity to inspect the goods. Buyer agrees that the good(s) are conforming or agrees to accept the good(s) despite their non-conformity. Buyer waives right to revoke acceptance or rescind this sale.